This privacy policy explains how SITARUSHA MAWE TENA CBO (hereafter referred to as “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or interact with us online.
What information do we collect?
We may collect the following types of personal information from you:
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- Contact information, such as your name, email address, phone number, or postal address;
- Donation information, such as your credit card number, billing address, and donation amount;
- Communication preferences, such as your preferred language and topics of interest;
- Feedback and inquiries, such as your comments, questions, or requests for information;
- Website usage data, such as your IP address, browser type, device type, operating system, pages visited, and time spent on our website.
How do we collect this information?
We may collect this information from you in various ways, such as:
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- When you fill out a form on our website to subscribe to our newsletter, make a donation, register for an event, or contact us;
- When you communicate with us via email, phone, social media, or other channels;
- When you visit our website and use cookies or other tracking technologies.
How do we use this information?
We may use this information for various purposes, such as:
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- To process and acknowledge your donations and provide you with tax receipts;
- To send you updates and information about our activities, events, campaigns, and opportunities to support us;
- To respond to your feedback and inquiries and provide you with the information you requested;
- To improve our website and services and measure their effectiveness;
- To comply with our legal obligations and protect our rights and interests.
How do we protect this information?
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure encryption technology to transmit your donation information online. We limit access to your personal information to our staff and volunteers who need it to perform their duties. We do not sell, rent, trade, or share your personal information with any third parties without your consent, except as required by law or as described in this policy.
What are your choices and rights?
You have the following choices and rights regarding your personal information:
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- You can opt out of receiving our communications at any time by clicking the unsubscribe link in our emails or contacting us at [email protected];
- You can request access to, correction of, deletion of, or restriction of processing of your personal information by contacting us at [email protected];
- You can lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.
How do we update this policy?
We may update this policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.